Coaching is the most effective way to drive sustainable performance improvement. Managers who effectively coach are able to consistently deliver improved and sustainable results year in and year out. 
The people development, coaching skills and knowledge obtained are applicable to any group leader or sales manager. 

Areas of Focus Include:

• Building the Coaching Rhythm of Action (ROA)
• Leading the coaching event
• Utilizing a skills-based approach to developing people

Learning Objectives:

• Understand the core principles that create a culture of people development
• Understand and apply the four-step coaching process to create greater “self-propelled” colleagues
• Clarify performance expectations with colleagues and gain agreement on Annual Business Plans and periodic Action Plans for achieving results
• Observe performance using key tools and skills to identify Critical Incidents, both right performance and problem performance, for coaching discussions
• Facilitate a colleague led coaching discussion that encourages and enables the colleague to reflect and think critically about their performance and identify where they were successful and not successful, and self identify the root cause(s) and a course of action to improve performance
• To create a career growth and development strategy that focuses on the long-term capabilities of the colleague
• Implement improvement strategies that correct performance problems and take successful performance to a higher level